We gather certain information to improve users’ experience and ensure a smooth process. This includes user login details, such as user email, phone number, and encrypted passwords, which are used to authenticate your account. We also collect location data to help with delivery and enhance our services. To verify user account and comply with legal requirements, we may ask for user age and identity details. Finally, we track user shopping habits and preferences to provide user with a more personalized shopping experience.
To fulfil users’ orders, process payments, and ensure timely delivery. It also allows us to keep users updated on their order status, share relevant offers or promotions, and respond to user support queries. User data helps us tailor their shopping experience by displaying products and deals that match their interests. Additionally, we may use this information to comply with legal and regulatory requirements. Rest assured, we never sell or share users’ personal information with third parties for commercial purposes.
We prioritize users’ data security with industry-standard measures. This includes encrypting all login and transaction data and integrating with secure payment gateways to protect user’s financial information. We also have strict internal controls to restrict access to users’ personal information. While we are dedicated to keep users’ data safe, no system is completely foolproof. For added protection, we advise user to use strong passwords and always log out when using shared devices.
Users’ have the right to update, access, or delete their personal data by logging into their account or contacting our support team. Users can manage marketing communication and related offer preferences through their account settings.
We use cookies to enhance website functionality, understand usage patterns, and improve services. User can manage or disable cookies in users’ browser settings.
Our platform is intended for users aged 18 and above. We do not knowingly collect data from minors. If such information is inadvertently collected, it will be deleted upon verification.
We comply with the Information Technology Act, 2000, Consumer Protection (e-commerce) Rules, 2020, and other applicable data protection regulations.
This privacy policy may be updated from time to time. Continued use of our platform implies users’ acceptance of any revised terms. For any concerns, queries, or data-related requests, user may contact our designated grievance officer through email to support@apkamall.com