While shopping at www.apkamall.com, earned rewards points can be redeemed to reduce the payable amount on eligible purchases. Users can follow guidelines for redemption
Customers earn points on qualifying purchases as per the rewards program structure.
Redemption value is fixed: 100 points = ₹1. Points cannot be converted to cash.
Points can be applied only on checkout for products marked as eligible.
A minimum of 500 points (equivalent to ₹5) must be available in the account to initiate redemption.
Maximum points usable per order is capped at 10% of the order value (excluding taxes and shipping charges).
Log in to your Apkamall account
Add eligible products to your cart.
At checkout, choose “Redeem Rewards Points”.
Select the number of points to apply (subject to limits) and complete the payment for the remaining amount.
Points cannot be used to pay for shipping charges, convenience fees, or taxes separately, they only reduce the product subtotal.
Redemption is not allowed on already discounted “flash sale” or “clearance” items if explicitly excluded.
Points cannot be transferred between accounts
If an order paid partly or fully with redeemed points is cancelled or returned, the points used are credited back to the customer’s rewards balance after the return is processed and quality checks are cleared.
Cash component (if any) is refunded as per the standard refund policy
On account closure (voluntary or due to policy violation), remaining points are forfeited.
Any misuse, manipulation, or fraudulent activity to earn or redeem points may result in reversal of points, order cancellation, and account suspension
For discrepancies in points balance or redemption failure, customers may raise a ticket via support@apkamall.com within 7 days. Decisions will be reviewed and resolved within 30 days